The desktop app for both Mac and Windows is also clean and organized, with smooth transition from one action to the next. You can opt to view the images in a gallery, as large tiles or in a list, and you have the basic share, copy, rename, download and upload function for an entire folder, as well as individual photos. The photo browser is easy to operate and it slides through photos quickly. With the online SugarSync app, photos are rendered flawlessly. Its online file manager has the exact same functionality as you have in the desktop client, allowing you to upload any type of file to your cloud space. Navigating through the tabs and folders is smooth sailing, regardless of the device you’re using to access it since it’s mobile-optimized. The online control panel is a lightweight, user-friendly web app with a clean structure. Large files can be sent as links via Outlook, including ones that are not saved on your computer. The Remote Wipe feature makes it easy to erase your files remotely in case your computer is lost or stolen, while still being able to access them in the cloud at any time. The online backup software runs all by itself and runs backups automatically, while also storing up to five previous versions of files so you can restore them from any of your devices. Using any of the SugarSync apps, files and folders in My SugarSync will download to all computers or devices connected to the account. As soon as you activate the account, you are given a My SugarSync folder. The power of this online backup service lies in the ability to set exactly which folders you want to be synced and where they should be stored. SugarSync of course wouldn’t have “sync” in its name if its syncing options weren’t perfected. The service comes with a desktop client downloadable immediately after your account is activated, a web app and different mobile apps. SugarSync won the 2012 Mobility Award for the best mobile Software for Productivity, as well as two mobile Merit Awards for Best iPhone App and Best Android App, the same year. Customer service is available at any time of day via the dedicated help portal which features live chat, e-mail, FAQs, a community section and video tutorials. The company’s offers packages for both individual users and teams of three people and more, with storage space and more in-depth control options being the main distinguishing factors between accounts in the same category. Remote wipe, instant photo backups for phones and e-mail upload and syncing are a few of the other key features that differentiate this provider from its competitors. As opposed to many other online cloud backup services, SugarSync can accommodate any type of file with real-time changes visible on any number of devices through advanced syncing, along with versioning and recovery. SugarSync is a Californian start-up that specializes in building premium online backup services ever since it was founded in 2008. No unlimited storage on individual plans.Not all file-sync/sharing apps make sorting so easy. I also appreciate that you can sort files within the iOS app by name (from A to Z or from Z to A) as well as by date (newest to oldest or vice versa). “Open In” lets you open files from other apps directly into SugarSync and choose the folder in which you want the file saved and “Cloud Search” helps you find files or folders you’ve synced. SugarSync for iOS also has some useful, though not exactly revolutionary, new features. For example, it’s now simple to quickly access shared files by clicking “Shared with Me” or “Shared by Me” tabs. The new interface makes SugarSync easier to navigate. The makeover initially debuted earlier this year with the SugarSync desktop app, Web interface and updated Android app. I suspect that’s because SugarSync’s past desktop and app interfaces were confusing compared to the Zen-like simplicity of, say, Dropbox.īut SugarSync’s free, updated iOS app has a redesigned, streamlined interface. SugarSync generally receives less attention than its file-sync/sharing rivals Dropbox, Microsoft SkyDrive, Box and Google Drive.
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